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service pack release for LMS ART Course Content Pack for Service Manager 9.6

Recommended Software Update


Micro Focus is announcing a service pack release for the following ART Content Pack:  

Product: Adoption Readiness Tool 5.4 course for Service Manager 9.6
Version: 9.6
Language: English

This version has several content updates for fixing the issues reported by our customers.  

Micro Focus pre-built ART Course Content Packs are delivered with:

  • Simulation based training content and assessments
  • ART Source files which can be edited with the ART Developer Kit
  • SCORM files for uploading to a Learning Management System (LMS)
  • HTML files for uploading to a Webserver


You can find samples from the Micro Focus ART Course Content Packs at the ART Samples WebSite.
Visit our product homepage  to learn more about the Adoption Readiness Tool.

If you have an active support subscription for these products, please plan for downloading this version from the Software Licenses and Downloads Portal.
To access these products in the Software Licenses and Downloads Portal, you will need to sign in with your Micro Focus credentials.


On the Micro Focus Support Portal  you can find the release notes for Adoption Readiness Tool ART and various options to get support like the knowledge base, support forums, submit a service request and a start a live chat with a support agent. You can also post a question in our ART Online Community

Micro Focus and our customers are using the Adoption Readiness Tool (ART) to create engaging digital learning content for training, on-boarding, and supporting our customers. ART enables you to rapidly generate learning content in various formats. Work Smart with ART and generate step-by-step job aids, product demonstration videos, simulated hands-on exercises, and online courses with assessments that boost the user adoption of Micro Focus business applications and other applications.