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What's New in Learning Services - August 2024

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Welcome to What’s new in Learning Services! 

Each month we consolidate the latest courses and certification exam releases, highlight the instructor-led classes that are guaranteed to run, and shine a spotlight on important Learning Services programs or initiatives. We always wrap up with a list of key contacts and resources, so you know how to get more information when you need it. 

We want to make it as easy as possible for you to find learning opportunities so you can acquire the skills you need to get the most out of your software investments.  

To search and register for courses, use the following links: 

Guaranteed to run classes | Courses | Resources | Contacts

 

Spotlight

Secure conference pass + pre-conference training before early bird pricing ends

Arrive early to optimize OpenText World learning opportunities with a two-day, pre-conference training class on November 17 & 18. Choose from over 20 options and brush up your essential skills, diversify into something new, or learn about new product features.   

In addition to world-class instructor-led training, receive priority registration for the all-new Training Track within the conference itself and a voucher for a certification exam to use after the conference. Spaces are limited and early bird pricing ends on August 31 so secure a seat today.

Do Not Miss Your Seat!

Upcoming Guaranteed-To-Run Classes

Content Cloud | Cybersecurity Cloud | IT Operations Cloud

BU

Title

Roles/ Audiences

Description

Dates

Content Cloud

Extended ECM (Content Server) System Administration

Administrator

This class provides you with the knowledge and skills required to administer many aspects of Content Server.

Customers and Partners

26 – 30 Aug 2024

9am – 5pm CEST

Virtual Classroom

Using Vendor Invoice Management (VIM) for SAP Solutions: Invoice Automation

Business User

Introduction to OpenText Vendor Invoice Management (VIM) for SAP Solutions. Learn how to use the solution to process various invoice scenarios with VIM.

Customers and Partners

26 – 27 Aug 2024

10am – 5pm CET

Virtual Classroom

*German speaking* 

 

28 – 29 Aug 2024

10am – 5pm CET

Virtual Classroom

InfoArchive Fundamentals

Administrator

Understand all about installation, applications, authentication and authorization, archiving of both SIP and table-based data, holdings, searching, compliance and auditing.

Customers and Partners

27 – 30 Aug 2024

9am – 5pm CDT

Virtual Classroom

Physical Objects

Analyst

Designed for Records Managers who need a thorough understanding of the OpenText Physical Objects module features. This class will provide you with all the core information you need to manage your organization’s physical records.

Customers and Partners

29 Aug 2024

9am – 5pm CDT

Virtual Classroom

Vendor Invoice Management (VIM) for SAP Solutions: Invoice Automation

Business Administrator/ Administrator

Gain familiarity with areas where OpenText functionality can be extended for customer-specific needs.

Customers and Partners

2 – 6 Sep 2024

9am – 5pm CDT

Virtual Classroom

Extended ECM (Content Server) Workflow Design

Analyst

Provides users with a solid understanding of Extended ECM (Content Server) Workflow Design tool.

Customers and Partners

3 – 5 Sep 2024

9am – 5pm CDT

Virtual Classroom

Extended ECM (Content Server) IDE (CSIDE) Fundamentals

Developer

This class covers Content Server customization using its development language, OScript, in its integrated development environment: CSIDE. You will customize subsystems, learning how to build functionality for the Content Server architecture.

Customers and Partners

3 – 5 Sep 2024

9am – 5pm CDT

Virtual Classroom

System Center Manager

Administrator

Understand how to automate and simplify the process of installation, configuration, patching, and updating various OpenText software products, such as Content Suite/Content Server. Customers and Partners

5 Sep 2024

9am – 5pm CET

Virtual Classroom

Extended ECM for SAP Solutions Foundation

Administrator

Introduction to the OpenText Extended ECM Platform and its potential integrations to various applications. It also covers the new features and enhancements specific to the SAP scenario.
Customers and Partners

9 – 13 Sep 2024

9am – 5pm IST

Virtual Classroom

Extended ECM (Content Server) Business Administration

Business Administrator/

Administrator

Whether Content Server is on premises, hosted, or in the OpenText cloud, users will find this class essential to managing their system and an important introduction to Content Server Administration.
Customers and Partners

16 – 17 Sep 2024

9am – 5pm CDT

Virtual Classroom

Cybersecurity Cloud

ArcSight ESM Advanced Administrator (V)ILT with Exam

Administrator

Learn how to plan and install ArcSight ESM in Compact and Distributed Mode. You will also learn how to install and configure SmartConnectors, Forwarding Connectors, Syslog Connectors, customize ESM and the Console, configure Storage Groups, backup and restore ESM, and manage certificates. The last day of class offers a hands-on exam. Passing the exam awards you a Certified Expert badge.

Partners | Customers

26 – 30 Aug 2024

9am – 5pm CET

Virtual Classroom

Mac Examinations with EnCase

User/

Business User/

Business Analyst/

Business Administrator/

Developer/

Administrator

This class makes a departure from the world of Microsoft Windows and provides in-depth instruction on analyzing the various Mac operating system artifacts.

Customers and Partners

 

10 – 13 Sep 2024

8am – 5pm BST

Virtual Classroom

 

10 – 13 Sep 2024

8am – 5pm BST

Reading, UK

EnCase Endpoint Investigator Training

User/

Business User/

Business Analyst/

Business Administrator/

Developer/

Administrator

Instruction on installing and configuring OpenTextTm EnCaseTm Endpoint Investigator and how to conduct previews, acquisitions, and searches.

Customers and Partners

18 – 20 Sep 2024

8am – 5pm BST

Virtual Classroom

 

18 – 20 Sep 2024

8am – 5pm BST

Reading, UK

Internet-based Investigation with EnCase

User/

Business User/

Business Analyst/

Business Administrator/

Developer/

Administrator

Examination of application data pertaining to internet-based investigations. The analysis techniques include recovering and accessing evidence pertaining to peer-to-peer software, various internet browsers, website data, and email.

Customers and Partners

24 – 27 Sep 2024

8am – 5pm BST

Virtual Classroom

 

24 – 27 Sep 2024

8am – 5pm BST

Reading, UK

IT Operations Cloud

Service Management Automation X (SMAX) Essentials for Service or Process Owners

Business Administrator

Learn how a Service or Process Owner will use the Service Management Automation X (SMAX) agent interface to sponsor, design, document, publicize, and continuously improve different processes by ensuring compliance with enterprise policies.

Partners | Customers

3 – 6 Sep 2024

9am-5pm CDT

Virtual Classroom

NOM OPTIC Data Lake Reporting

Business Administrator

Containerized NOM offers Stakeholder Dashboarding and Flex Reporting capabilities based on data collected from OpenText products such as Network Node Manager i (NNMi) and Network Automation (NA).

Partners | Customers

17 – 20 Sep 2024

9am – 5pm CDT

Virtual Classroom

For full public class schedules, search here: OpenText.com and Micro Focus Partners and Customers

New and updated courses available!

BU

Delivery

Title

Roles/Audiences

Description

Content Cloud

Self-paced

*New*

Extended ECM (Content Server) System Administration

Administrator

In this course you will learn how to perform the tasks of an Extended ECM system administrator.
Customers and Partners

Self-paced

*New*

Using Extended ECM for SAP SuccessFactors for Employees

User/

Business User

As a customer, you will gain deeper insight into the different components of the OpenText Extended ECM for SAP SuccessFactors solution and how, as an employee, you will use the solution to complete HR specific tasks.

Customers and Partners

Self-paced

*New*

Using Extended ECM for SAP SuccessFactors for Managers and HR Administrators

User/

Business User

Designed to introduce Managers and HR Administrators to role specific functionality in OpenText Extended ECM for SuccessFactors. In both roles, you will have additional access levels in Extended ECM and different features available to you.

Customers and Partners

Experience Cloud

(V)ILT

*Updated*

Designing Communications with Exstream Empower

Analyst

Learn how to design and create fully interactive documents so that business users can quickly and easily personalize customer communications via a responsive, browser-based interface.

Customers and Partners

If you are interested in scheduling a (V)ILT, contact us

RESOURCES

 

External Links

 

Partners | Customers

CONTACTS

 

For any Learning Services questions, email: 

 

For any inquiry please contact us.

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