Control Tower Idea Exchange

2021-01-25

Idea ID: 2852680

How can customers see multiple versions / tenants in My Account

by ScottBrinks in Control Tower

1 votes

Labels: Other

Status: Accepted
- Accepted on 2021-6-3
- 1 Comment
Some products, such as those from the ADM portfolio, might have multiple tenants or environments for a single product entitlement. How can a PG display multiple versions and all their tenants in My Account? Can we have this as and ER? Thanks, Ortal...
- Ideas Id :
2022-05-04

Idea ID: 2873209

API access to manage Users

by Mariano Sfeir in Control Tower

1 votes

Labels: Other

Status: New Idea
- New Idea on 2022-5-4
- 0 Comments
I need to manage Users through REST API common operations such as list, create delete,modify.
- Ideas Id :
2021-06-02

Idea ID: 2870012

Adding admin users by default to notifications when a new env. is added to an account

by ScottBrinks in Control Tower

0 votes

Labels: Other

Status: Waiting for Votes
- Waiting for Votes on 2021-6-3
- 0 Comments
If a new Environment gets added to an existing account, all admin users should also get added to notifications for this account automatically. Today CSMs have to go to My Account and add all admin users to all which is very tedious. Thanks, Motti...
- Ideas Id :
2021-06-02

Idea ID: 2870015

Can we create AB testing capability for CT features

by ScottBrinks in Control Tower

0 votes

Labels: Other

Status: Needs Clarification
- Needs Clarification on 2021-6-3
- 0 Comments
When CT is working on New features, can we create AB testing capability: The ask: CSMs can see the opportunity for customers to weight in test new capabilities we are thinking of launching in the future. For example, we pick our top customers or...
- Ideas Id :
2021-06-02

Idea ID: 2870013

Need clearer details on account entitlements in Products page in My Account

by ScottBrinks in Control Tower

0 votes

Labels: Other

Status: Accepted
- Accepted on 2021-6-3
- 0 Comments
When customers login to My Account, they can only see their latest environment listed and none of the other production, staging or dev environments are listed. The ask is for more transparency on the product page of all tenants and environments the...
- Ideas Id :
2021-06-04

Idea ID: 2870042

Need to bundle order arrival notifications per order instead of only product

by ScottBrinks in Control Tower

0 votes

Labels: Other

Status: New Idea
- New Idea on 2021-6-4
- 0 Comments
All CT internal notifications related to order arrival are being sent based on the following criteria: - Product Name - Region - Email But if an order has 3 products, such as DS Mail, DS Foundations, DS Supervisor, there will be 3 emails sent...
- Ideas Id :
2021-06-02

Idea ID: 2870010

Need the ability to reject web trial requests in CT

by ScottBrinks in Control Tower

0 votes

Labels: Other

Status: New Idea
- New Idea on 2021-6-2
- 0 Comments
Web trials are not going through the normal process of validation and approvals in SFDC before they are submitted and sent to CT for approval. What this means essentially is once the web trial order is in CT, we need an approval option in CT to see...
- Ideas Id :
2021-06-02

Idea ID: 2870011

Enable notifications for ALL admin users by default

by ScottBrinks in Control Tower

0 votes

Labels: Other

Status: New Idea
- New Idea on 2021-6-2
- 0 Comments
We need to enable notifications to ALL admin users by default. Customers are complaining they are getting too few notifications rather than too many. If we expand the opt in / out options in my account they can simply remove if they do not want to...
- Ideas Id :
2021-06-02

Idea ID: 2870018

Need an option for customers to call in for issues if they can't login to My Account (Customer Feedback)

by ScottBrinks in Control Tower

0 votes

Labels: Other

Status: New Idea
- New Idea on 2021-6-2
- 0 Comments
We have direct customer feedback whereby some customers would like to see an option to raise a support case or contact support if they can't login to My Account to actually raise a case. From My Account login page, we have no link to support or contact...
- Ideas Id :
2021-06-02

Idea ID: 2870016

Need a "Contact Sales" button in My Account (Digital Marketing)

by ScottBrinks in Control Tower

0 votes

Labels: Other

Status: Accepted
- Accepted on 2021-6-3
- 0 Comments
Stack A will be shutting down in May / June and many customers may want to purchase or try products after Stack A goes down. We want to redirect customers to LDRs or Sales Can we add a new button called “Contact Sales” for customers extending trials...
- Ideas Id :

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Labels

How can customers see multiple versions / tenants in My Account

API access to manage Users

Adding admin users by default to notifications when a new env. is added to an account

Can we create AB testing capability for CT features

Need clearer details on account entitlements in Products page in My Account

Need to bundle order arrival notifications per order instead of only product

Need the ability to reject web trial requests in CT

Enable notifications for ALL admin users by default

Need an option for customers to call in for issues if they can't login to My Account (Customer Feedback)

Need a "Contact Sales" button in My Account (Digital Marketing)

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