Control Tower

Idea Statuses

New Idea

4

Needs Clarification

1

Waiting for Votes

2

Under Consideration

1

Accepted

4

Delivered

0

Duplicate

1

Already Offered

0

Declined

0

Merged

0

Labels

2021-01-25

Idea ID: 2852680

How can customers see multiple versions / tenants in My Account

by ScottBrinks in Control Tower

1 votes

Labels: Other

Status: Accepted
- Accepted on 3 Jun 2021
- 1 Comment
Some products, such as those from the ADM portfolio, might have multiple tenants or environments for a single product entitlement. How can a PG display multiple versions and all their tenants in My Account? Can we have this as and ER? Thanks, Ortal...
- Ideas Id :
2021-06-02

Idea ID: 2870014

Need to automatically see environment versions in My Account products page

by ScottBrinks in Control Tower

1 votes

Labels: Other

Status: Duplicate
- Duplicate on 3 Jun 2021
- 2 Comments
By default, when users login to My Account, there is no indication of what version the environment is. The ask is to have the version of the product parameterized and displayed next to the product in the product page Thanks, Motti Fine
- Ideas Id :
2021-06-02

Idea ID: 2870015

Can we create AB testing capability for CT features

by ScottBrinks in Control Tower

0 votes

Labels: Other

Status: Needs Clarification
- Needs Clarification on 3 Jun 2021
- 0 Comments
When CT is working on New features, can we create AB testing capability: The ask: CSMs can see the opportunity for customers to weight in test new capabilities we are thinking of launching in the future. For example, we pick our top customers or...
- Ideas Id :
2021-06-02

Idea ID: 2870008

Improve CT provisioning notifications templates

by ScottBrinks in Control Tower

0 votes

Labels: Other

Status: Accepted
- Accepted on 3 Jun 2021
- 0 Comments
Hello CT team, The Digital Safe team would like to add a few ERs to the provisioning notifications. Here is a screenshot of what we would like to see: DS team.
- Ideas Id :
2021-06-02

Idea ID: 2870011

Enable notifications for ALL admin users by default

by ScottBrinks in Control Tower

0 votes

Labels: Other

Status: New Idea
- New Idea on 2 Jun 2021
- 0 Comments
We need to enable notifications to ALL admin users by default. Customers are complaining they are getting too few notifications rather than too many. If we expand the opt in / out options in my account they can simply remove if they do not want to...
- Ideas Id :
2021-06-02

Idea ID: 2870013

Need clearer details on account entitlements in Products page in My Account

by ScottBrinks in Control Tower

0 votes

Labels: Other

Status: Accepted
- Accepted on 3 Jun 2021
- 0 Comments
When customers login to My Account, they can only see their latest environment listed and none of the other production, staging or dev environments are listed. The ask is for more transparency on the product page of all tenants and environments the...
- Ideas Id :
2021-06-04

Idea ID: 2870042

Need to bundle order arrival notifications per order instead of only product

by ScottBrinks in Control Tower

0 votes

Labels: Other

Status: New Idea
- New Idea on 4 Jun 2021
- 0 Comments
All CT internal notifications related to order arrival are being sent based on the following criteria: - Product Name - Region - Email But if an order has 3 products, such as DS Mail, DS Foundations, DS Supervisor, there will be 3 emails sent...
- Ideas Id :
2021-06-02

Idea ID: 2870017

Need to provide a better "Getting Started" msg for SaaS customers

by ScottBrinks in Control Tower

0 votes

Labels: Other

Status: Under Consideration
- Under Consideration on 3 Jun 2021
- 0 Comments
Every time a new order is provisioned in CT, CT will create an admin user and add the user to teh new account in My Account. However we do not do a well enough job describing why users get access to My Account and need to provide more clarity on "Getting...
- Ideas Id :
2021-06-02

Idea ID: 2870009

Bundle L7 products fulfillment notifications into one notification in CT

by ScottBrinks in Control Tower

0 votes

Labels: Other

Status: Waiting for Votes
- Waiting for Votes on 3 Jun 2021
- 0 Comments
As of today all CT provisioning notifications templates are setup CT back office per solution (equates to 1 L7 product name.) The ask is some product groups would like to combine provisioning notifications into one notification. For example...
- Ideas Id :
2021-06-02

Idea ID: 2870010

Need the ability to reject web trial requests in CT

by ScottBrinks in Control Tower

0 votes

Labels: Other

Status: New Idea
- New Idea on 2 Jun 2021
- 0 Comments
Web trials are not going through the normal process of validation and approvals in SFDC before they are submitted and sent to CT for approval. What this means essentially is once the web trial order is in CT, we need an approval option in CT to see...
- Ideas Id :

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