How do I submit a ticket to the Control Tower team?

0 Likes
8 months ago

ISSUE:

Need to report an issue for CT

HOW TO STEPS:

How to submit a CT ticket

ScottBrinks_0-1611674753589.png

  • Then you can click on GET SERVICE, to open a ticket.
  • Then you can click on MA My Account button (highlighted in blue below):

ScottBrinks_1-1611674753602.jpeg

  • Then you can pick which type of ticket you want:
    • Request a service – this is a typical activity the support team are accustomed to helping customers
    • Request a problem – this is if you have a generic problem with My Account or BackOffice (OLM)

Labels:

Other
Comment List
Anonymous
Related Discussions
Recommended