DevOps Cloud (ADM)
Cybersecurity
IT Operations Management
An Introduction to ZENworks Service Desk – Extending the typical Help Desk System
ZENworks Service Desk is a complete service management solution that allows you to easily monitor and solve services and issues so that there is minimal disruption to your organization, which allows users to focus on the core business. ZENworks Service Desk extends beyond the online help desk support system to meet all your service requirements and promotes self-service for your customers, administrators, supervisors, technicians, clerks maintenance and facility staff.
Speaker: Paul Pedron