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Keeping your organization productive requires a proficient Help Desk system and Users and Customer that get accurate information for expediting the resolution of requests. Many tasks— such as fulfilling software requests that require approval, access to inventory, scheduling events/maintenance, recording and tracking assets and issues, which can be repetitive, resulting in wasted time and resources. ZENworks Service Desk can help solve this dilemma by automating processes for any industry, allowing customers and users to manage their issues.
Speaker: Paul Pedron