Knowledge Document: How Delegated Administrators enable notification when a user requests access to entitlements in the Support Portal

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Environment

Support Portal


Situation

Would like to be notified when a user is ask access to entitlements in the Support portal. How can this be done.
 

Resolution

To enable Entitlements notification email for Delegated Admins in the Support portal:

  1. Click on your name - top right hand corner of the page.
  2. Select Profile.
  3. Under Notification for Delegated Administrators - check the box.


 Access article on support portal

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